DIS provides dealers an integrated automotive Dealer Management System delivering functionally rich modules for Showroom, Parts, Service, Accounting, OEM integration and more. The suite is designed around a single database for instant change propagation throughout the dealership. Part of the solution design is a Customer Relationship Management (CRM) that propagates throughout the system making it easy to keep your data current and always available for use when communicating with the customer.

SHOWROOM MANAGER

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Make strategic and tactical decisions

From time management to customer follow-up, from showroom traffic reporting to worksheet comparisons, and from the business office sales tools to the closing of the deal, the DIS Dealer Business System v4 - Showroom Manager module is easy to use and simple to manage.

With online access to both current and historical information sales staff can readily Data Mine to help them make strategic and tactical decisions.

• Integrated database means all information is centrally controlled and updated
• Prospecting
• Follow up planning and tracking
• Finance and Insurance Calculations
• On screen deal comparisons
• New & Used Inventory
• Comprehensive Management Reports

SERVICE OPERATIONS

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Our Service Operations Module is providing the most comprehensive set of tools for the fixed-operations department, ensuring this profit center is indeed made more profitable. With simple data access procedures to identify the customer, their vehicles and their maintenance recommendations, all quickly and professionally time spent preparing a work order is significantly reduced. When with a customer your staff has the complete customer history always available to view on screen or print, as well any customer notes are instantly shown to staff as alerts.

The comprehensive service processes provided are all modular and highly configurable ensuring the system can adapt to your service centre processes and operations needs.

The service centre is a crucial point of continual customer contact so having staff capture address changes, satisfaction ratings, or campaign results into the system quickly and easily is a core design of the system. Through an integrated CRM functionality the Service Operations system improves your customer service and helps future vehicle sales by you knowing your customer better. The system continually ensures you are building a customer profile that clearly identifies the customer details making for better dealership experience and relationship management long into the future.

• Fully Electronic Work Preparation, Completion and Closing
• Service department option to bill out parts
• Complete Service History always available on line
• Quick finder using license, telephone, email, VIN or many other fields
• Appointment Scheduler to initiate R.O
• Technician Self dispatch configuration
• Time clock
• Customer Relationship Management (CRM) Module
• One Click Information drilldown throughout the application

SERVICE CLIENT RELATIONSHIP MANAGEMENT (CRM)

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A good CRM process is the key to retaining customers and increasing sales. However, a CRM system that is not integrated with every aspect of your dealership means your customers are not properly being serviced or tracked. The DIS Dealer Business System provides an integrated CRM approach where CRM functionality is included in every module of the system, and is tailored for the specific type of interaction with the customer at that time. Throughout the DIS system you are able to plan sales calls and visits, follow up on current and potential customers, maximize your staff's time, capture new customer details, and track sales objectives.

PARTS INVENTORY MANAGEMENT

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The Parts Inventory Management module defines an overall parts stocking strategy by tracking all parts sales, demand and purchases enabling you to achieve higher inventory turnover. The system works to optimize your inventory investment through a classification of parts to establish your best stocking levels and reorder points. Overall dealerships operate with less inventory on hand, reduced special orders and improved fill rates with your customers.

• Pricing Matrix Design
• Parts classification based on dealer defined parameters
• Order suggestions:
  • Weighed Sales Formula
  • Minimum or Maximum
  • Phase in and Phase out control
  • Best reorder point by part class
• Unlimited sales, purchase, inventory adjustment transaction tracking
• Physical and Perpetual Inventory Count
• Special Order Parts
• Multiple Suppliers and Multiple Warehouses
• Send information directly to manufacturers
• Integrates with Electronic Parts Catalogues
• Parts Sales and Purchases Integrated with Accounting AP, AR and GL
• Comprehensive Reports included

ACCOUNTING

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The Dealer Business System V4 - Accounting is a major functional module of the integrated system. As part of an integrated system, the transactions which occur in other departments, Point of Sale, Parts Inventory, and Service, are automatically posted to the General Ledger.

Some major features include support for unlimited subsidiary journals, automatic error checking to ensure balance and transaction entry validation. A core design principle of the Dealer Business System V4 - Accounting is the ability to support multiple departments, division and companies all in one financial system permitting the growing dealer group to run a single system for all their dealership locations.

• Integrated General Ledger
• Accounts Receivable
• Accounts Payable
• Supports Multiple Branch, Locations, Departments, and Companies in one system.
• Leasing Department Support Option
• Payroll option with Direct Deposit
• View Information by day, week, month and year to date for each department, location or Company
• Comprehensive suite of Financial Statements & Reports